Return and Cancellation Policy

REFUND AND CANCELLATION POLICY

At HELIOS TRAVEL AND TRANSPORTATION TOURISM TRADE LIMITED COMPANY, we prioritize customer satisfaction.

CANCELLATION CONDITIONS

Cancellation requests made before the service begins will be evaluated.

Deductions may apply to last-minute bookings.

Refunds may not be possible for some promotional services.

REFUND PROCESS

Approved refunds are completed within 7-14 business days, depending on bank processes and the payment method used.

CONTACT

For refund requests:

Phone: +90 507 563 53 79

Delivery and Service Conditions

DELIVERY AND SERVICE CONDITIONS

Purchased services are offered within the scope of digital reservation and organization services.

SERVICE DELIVERY

Reservation information is sent to the user via email or phone.

Service details are specified on the relevant product/service page.

RESPONSIBILITY

The information provided by the user during reservation must be accurate.

Personal information shared through avengerstravel.com is used solely for the purpose of providing services.

Information collected:

Name and Surname

Phone Number

Email Address

Reservation information

Payment information is processed directly by contracted payment institutions.

User information:

is not shared with third parties,

is not transferred except for legal obligations,

is protected in a secure infrastructure.